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Data center fire: which disaster recovery solution do you need?

On Thursday, 11 March, a fire broke out in SBG2, the second data center of hosting provider OVH at their site in Strasbourg. For safety reasons, the other data centers on the site were also shut down. The result? One of Europe’s largest hosting providers experienced technical problems, and customers were advised to activate their disaster recovery plans.

Large enterprise12/03/2021
Data center fire: which disaster recovery solution do you need? image

That disaster recovery plan, how do you get started with it? Well, that’s different for every organization. But an event like this underscores more than once the importance of having an action plan ready in the background. That’s why we’re happy to help guide you.

RTO AND RPO

To determine the best disaster recovery solution for your company, it’s important to map out your RTO and RPO.

  • With RTO (Recovery Time Objective) you can express how long it can take at most for your entire setup to be back up and running after an issue. For a business-critical solution, this is often a matter of minutes, whereas a downtime of a few hours might be no problem for other organizations.
  • With RPO (Recovery Point Objective) you can determine how much data you can afford to lose. In other words, how frequently you need to choose a recovery point (backup). For a busy webshop, this is an important indicator, since you obviously don’t want to miss many orders.

Once you’ve considered these two factors, you can work with your hosting partner to develop an ideal solution. Keep in mind that the lower the required RPO and RTO, the more expensive the solution will be. It’s also important to assess whether the cost is justified by the potential revenue lost due to downtime.

HUMAN FACTOR

It’s easy to define your RTO and RPO in an ‘ideal’ disaster scenario, but the human factor also plays a role. During downtime, data loss depends on the decisions made by the engineer working on a solution. If the engineer quickly decides (short RTO) to restore a full backup, data loss will occur (RPO). If the engineer chooses to avoid data loss and takes longer to find a solution, the RTO will increase.

SIZE OF YOUR DATA

The size of your critical data is crucial for selecting the right solution. If your data is too large, an offsite backup solution may take too long to rebuild in a new environment, exceeding the RTO. In that case, faster backup storage or higher network speeds are possible solutions. However, if you want to limit the RTO to just seconds or minutes, a hot standby or active-active failover in a second data center becomes necessary.

Talk to your hosting partner

Not entirely sure which direction to take? Then start a conversation with your hosting partner, who can definitely assist you. In addition to various backup solutions, Level27 can also provide the right multi-data center setup to achieve very low RTO and RPO values. Because, in case you didn’t know: a solid disaster recovery plan is a crucial part of your business continuity plan.

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