Specifications

Number of WordPress websites included in the package. Each package is intended for one website.

WordPress is fully installed and configured. No technical steps required — start managing content right away.

Number of test environments to safely prepare changes.

Clone your website to a test environment and publish changes in a controlled way to your live website.

Test environments can be deleted and recreated without impact on the live website.

It is always clear which environment you are working in to avoid mistakes.

Total storage space for website files and media.

Data traffic limit

Overview of used and available storage volume.

Notification when the storage limit is nearly reached or exceeded.

Number of databases available for the website.

Maximum storage space per database.

A full backup of the website is taken automatically every day.

Number of days that automatic backups are retained.

Backups are stored at a physically separate location for additional data protection.

Number of manual backups the agency can create itself.

Backups can be fully restored automatically without manual technical intervention.

WordPress core updates are performed automatically to ensure security and stability.

Updates of installed plugins are performed automatically.

Updates of active themes are performed automatically.

It is visible whether the website is up to date and whether updates are available.

After each update, it is automatically checked whether the website continues to function correctly.

When an update causes problems, automatic recovery ensures the website remains accessible.

The agency is informed when an update was not completed successfully.

General indication of the performance level for typical WordPress websites.

Available memory for WordPress to process pages and actions quickly.

Page caching is enabled by default to make websites performant without extra configuration.

Object caching can be enabled to reduce database usage on heavier websites.

Insight into performance and resource usage of the website.

Easily switch to a package with more capacity.

Additional working memory available on top of the package.

The live website (primary domain) is monitored for availability.

The agency receives notifications when the live website is unreachable.

We take full responsibility for the data center, network, systems, and standard configuration.

The agency remains responsible for content and functional operation of the WordPress website.

When the agency reports a website problem, we help analyse and stabilise where possible.

For reported issues, we support recovery via restores, capacity management, or temporary measures.

For issues on our side, we keep the agency actively informed of status and next steps.

We aim for 99.9% availability for the platform environment.

Support is provided by local teams who are reachable and think along with you.

Number of domains linked to a package

Number of mailboxes and amount of data available

Free SSL certificates automatically provided when linking a domain.

DKIM signing for emails sent from the website

DNS records that are easy to configure

Access to the database via PHPMyAdmin

SSH access to the website environment.

SFTP access for managing files.

Manage files via the control panel without external tools.

Level27 is responsible for updating the environment to ensure security.

Logs are available on the environment for review

Additional security measures are available to be enabled by engineers during DDoS attacks.

Filters incoming traffic to the website, ensuring more capacity is available for genuine users.

Test environment runs completely separately without impact on production.

Guarantees an A rating on the SSL configuration

Location of the data center

Tier of the datacenter

Automatic restart of failing systems

Backup infrastructure is always in place to eliminate any single points of failure

Level27 is ISO 9001 and ISO 27001 certified