What needs or challenges did you have before choosing us?
We weren’t just looking for a hosting provider. We needed a technical partner willing to think along with our developers so we could offer the best possible solutions to our clients.
What obstacles or doubts did you have before choosing Level27?
When we started working together, your team was still relatively small. We had some doubts about whether you had enough in-house technical expertise and staff available to provide support and collaborate with us.
Why did you choose us?
After our first conversation, it became clear that you had strong technical know-how and were willing to go beyond just offering hosting.
How did the project go?
We started with a few smaller projects, but by now several servers are running with you. Communication is always smooth. When our developers need something, they get quick replies and their requests are handled within a very short timeframe.
What impact has choosing Level27 had for you? What has it meant for your business?
Knowing that there is a reliable, accessible and accountable partner by our side gives us real peace of mind. With other providers, we often found they weren’t willing to actively collaborate with our dev team, or our developers had to wait a long time for responses, which slowed down our process. That’s never the case with Level27. It allows us to deliver better service and quality to our own clients.
Can you name two or three other strengths of Level27?
For us, your biggest strengths are your deep technical expertise and excellent support.
Would you recommend us to others? If so, why?
Absolutely. Those strengths are essential for a company like Novation, where technical development plays such a central role.