Why host your webshop with Level27?

6 characteristics of a good webshop

At Level27, we understand that your webshop is more than just a website: it's your work, it's your income... in short: it's extremely important that customers can navigate smoothly and get a feel for your brand and product so that they want to come back.

We guarantee relaxed online experiences, both for you and your customers! We explain how we do this and why we are so good at it, based on the six most important characteristics of a good webshop and how Level27 contributes to this as a hosting partner.

Speed is crucial

In the world of e-commerce, speed is essential. Slow loading times can lead to a loss of customers, who will quickly move on to another webshop. This means you also lose revenue.

What does Level27? We invest in advanced server infrastructure and caching technologies to ensure that your webshop is super fast, which improves the user experience and even positively influences your search engine ranking.

Reliability and uptime

If your webshop is offline, you not only lose revenue, but it can also damage your customers' trust. As a result, they will be more likely to turn to a competitor.

What does Level27? Every day, 24/7, our technical service monitors every server, website, webshop, or application that we host. This allows us to proactively solve problems, often before you even notice them. We also ensure that you always receive notifications when your webshop is at risk of experiencing problems, so that you know in time what you can do to stay online. This allows us to guarantee 99,9% uptime.

Scaleability

If you do it right, your online store will grow over time. That's why we understand all too well that being able to easily scale your online store is very important.

What does Level27? Flexible scaling! The resources of your environment can be easily adjusted as your webshop grows. So you don't have to worry about technical limitations; we'll grow with you without any problems. Want to know more? Be sure to check out our video series on scaling!

Security

Of course, the security of your webshop is of paramount importance. When a purchase is made, you process sensitive customer data, such as personal and payment details. It goes without saying that this data cannot simply be sent out into the world.

What does Level27? Of course, we didn't just obtain the ISO 27001 certificate for information security for no reason. We support our own operations and our customers with a comprehensive range of security measures, including SSL certificates, firewalls, 2FA on our control panel, and DDoS protection. In other words, we do everything we can to protect your webshop against online threats.

Excellent customer support

You'll notice that just when your webshop is running smoothly, something goes wrong. It's very important that you can immediately contact your hosting partner to help you further.

What does Level27? Our customers are our priority, and their relaxed online experience is our baseline for good reason. We are known for our fast, high-quality, and personalized approach via Slack, email, and telephone. And we want to keep improving in this area. That's why we recently set up our Customer Success team, which focuses even more on your business.

We are committed to assisting you with any questions or issues you may have, 24/7. We ensure that you are never alone in managing your online store, and we ensure that you and your customers have a relaxed online experience.

Competitive prices

Hosting is quite technical, and the setup your webshop needs is not always easy to explain in a few words. It is therefore easy to use a lot of jargon and technical terms, which can cause the prices of hosting to vary greatly between different providers.

What does Level27? No bullshit will always remain one of our most important values. We don't make empty promises with small print, but we do offer transparent prices and expectations. We're not claiming that we'll always be the cheapest, but we will work with you to find the best solution for your environment at clear prices that give you great value for money. Even when it's time to scale up, because we want to grow with you!